Save 26+ Minutes Per Client Intake with Automation

Personal injury firms are saving 525+ hours annually by automating their intake process. See exactly how much time your firm could save with a free automation audit.

See Case Study Results →

The Cost of Manual Intake

Many PI firms still rely on paper forms and manual re-entry into multiple systems. Each intake can take 20–30 minutes as staff copy details into your CRM, practice management, storage, and communications tools.

  • Paper forms require manual data entry into multiple systems
  • Duplicate entry across 3–6 platforms creates errors and delays
  • Missed follow-ups and slow response times lose signed clients
  • No standardized folders or statuses leads to disorganization
  • Compliance and audit trails are difficult to maintain manually

Average manual time per intake: ~28 minutes. At 100 intakes/month, that is ~47 hours of manual data entry and follow-up each month.

Intake Time & Cost Savings Calculator

Monthly Hours Saved
43.3
Monthly Dollars Saved
$1517
Annual Hours Saved
520
Annual Dollars Saved
$18200

Estimates only. Adjust inputs to match your intake volume and staffing costs.

How It Works

We unify intake sources and automate downstream actions across your stack, with reliability features built-in.

Capture

Paper-to-digital, web forms, SMS, phone, and email are unified at the source

Orchestrate

Make.com routes data with conditional logic, deduplication, and error handling

Create & Sync

Create/update contacts and matters in CRM/PM, attach task templates, map custom fields

Store

Generate standardized folders in Dropbox/Drive with consistent naming and structure

Notify & Sign

Trigger SMS/email notifications, send e-sign bundles for retainer and authorizations

Technical Foundations

  • Conditional routing per practice area and case priority
  • Automatic deduplication and field validation
  • Retry logic and error notifications for resilience
  • Audit trail for compliance; HIPAA-aligned handling

Sales Tools that Close Intakes Faster

Make it effortless for new clients to sign and onboard. Built for intake/sales staff efficiency, organization for paralegals, and profitability for partners.

One-Click Retainer & E‑Sign Bundles

Send pre-bundled documents (retainer, HIPAA auths, disclosures) via SMS/email with automatic reminders.

Instant Scheduling & Payment Links

Embed scheduler links and optional payment links to remove friction and speed conversion.

Dynamic Questionnaires & Eligibility Checks

Adaptive questions capture only what matters; flag eligibility and route non-fits gracefully.

SMS Deep Links & Call Notes Sync

Deep links to resume signing on mobile; call notes and recordings sync back to your CRM/PM.

Pipeline Visibility

Real-time status (sent, opened, signed), time-to-retainer, and conversion analytics for partners.

Complete Onboarding, Automatically

Save paralegals time and keep every case organized from day one.

Welcome SMS & Email

Automatically introduce the team, share next steps, and link to client portal resources.

Welcome Package

Auto-generated bundle with FAQs, contacts, checklist, and calendar links tailored to case type.

Letters of Representation

Generate and send LoRs to insurers/providers with tracking and status updates.

E‑Sign Document Bundles

Retainer, HIPAA authorizations, and disclosures with SMS/email reminders until completed.

Status & Audit Trail

Dashboards for paralegals; complete audit trails for compliance and reporting.

Free Intake Automation Audit (20 Minutes)

We\'ll map your current intake workflow and calculate exact time savings opportunities. You\'ll get a custom automation roadmap, ROI projection, and recommended Make.com integrations tailored to your tech stack.

Process mapping and time calculation
Custom automation roadmap and ROI projection
No obligation; 20-minute consultation

How One Colorado PI Firm Cut Intake Time by 93.75%

Built and tested inside an active personal injury firm — then implemented nationwide.

26+ min
Saved Per Intake
525+
Hours Saved Annually
93.75%
Time Reduction

The Process

1

Automated Client Intake & Conflict Checks

Connected web forms → CRM/Clio → automated conflict checks and retainer generation

2

Instant System Updates

Automatic contact/matter creation, Airtable tracking, and Dropbox foldering

3

Team Notifications

Automated emails and task assignments based on case type and priority

🎯 26+ minutes saved per intake • 525+ hours annually • 93.75% faster

Read Full Case Study

Works With Your Legal Tech Stack

We build custom Make.com scenarios tailored to your exact systems. Here are common platforms we integrate every day.

Legal CRMs/Practice Management

Clio Manage
Filevine
MyCase
PracticePanther
Rocket Matter
LawGro
LawPay
AbacusLaw

Form/Lead Capture

GoHighLevel
Typeform
JotForm
Gravity Forms
Calendly
Lawmatics
Unbounce

Communication Systems

Dialpad
RingCentral
Twilio
Mailchimp
Constant Contact
ActiveCampaign

Document/Storage

Dropbox
Google Drive
Box
SharePoint
NetDocuments

Signature Solutions

DocuSign
HelloSign
Adobe Sign
PandaDoc

Implementation Timeline (5 Weeks)

A proven, low-lift rollout designed for busy PI teams.

W1

Discovery & Mapping

Document current intake, systems, fields, and handoffs

W2

Core Automation Build

Make.com scenario: forms → CRM → storage with error handling

W3

Extended Integrations

Notifications, signatures, reporting, and edge cases

W4

Testing & Training

Real data tests, validation, playbooks, and team training

W5

Launch & Optimize

Production launch, monitoring, ongoing optimization

Simple, Outcome-Based Pricing

Final pricing depends on your tech stack complexity and custom requirements. Most firms start with Professional.

Beta Offer: 50% off first 3 months for first 10 clients

Essential Package

$497/mo

2-3 systems integrated with pre-built templates

  • Forms → CRM → Storage
  • Pre-built intake templates
  • Standard intake workflow
  • Email support

Professional Package

$997/mo

4-6 systems with custom logic and routing

  • Advanced conditional routing
  • Custom field mapping & transforms
  • Priority support
  • Monthly optimization calls

Enterprise Package

$1,997/mo

Unlimited integrations and complex workflows

  • Complex multi-branch workflows
  • Custom API development if needed
  • Dedicated account management
  • Advanced reporting & analytics

Pricing reflects recurring service including monitoring and optimization. Cancel anytime.

Trusted by Forward-Thinking Firms

Transforming how personal injury and litigation firms operate

Real results from our automation implementations

"Conduit Legal transformed how we handle intake. What used to take hours now happens automatically."

Sarah Martinez

Managing Partner

Martinez & Associates PI Law

"The automation audit revealed opportunities we didn't know existed. ROI was immediate."

Michael Chen

Operations Director

Chen Litigation Group

"Finally, a team that understands both law and technology. Game-changing for our practice."

Jennifer Walsh

Senior Partner

Walsh & Partners

Join forward-thinking firms transforming their operations

15+
Hours Saved Weekly
93%
Reduction in Manual Tasks
3x
Faster Client Onboarding

Built by a Practicing PI Attorney, for Personal Injury Firms

Founded by a Colorado PI attorney who built and tested these intake automations in active firm environments. We understand the pain points: duplicate data entry across systems, lost intakes, unorganized files, and the time drain on paralegals.

Through Make.com orchestration and custom API integrations, we unify intake sources and automate client onboarding. The result: intake staff convert more, paralegals stay organized, and partners increase profitability through operational efficiency.

For Intake/Sales Staff

One-click retainer bundles, instant eligibility checks, and conversion tools make closing easier and faster

For Paralegals

Automatically organized cases, no duplicate entry, fewer manual follow-ups, complete audit trails

For Partners

More signed cases, lower cost per intake, higher margins, and scalability without hiring more staff